Terms & Conditions

Last updated: December 2024

1. General Terms

JILIOK is an online gaming and entertainment platform created for players in the Philippines and other parts of the world. When you register, log in, or make a deposit, you confirm that the statements below are correct and that you will act according to these binding conditions.

• you are at least 21 years old, or older if your local laws require a higher minimum age for online gaming
• you are allowed by law to join online gaming and betting activities in the Philippines and in your residence area
• you will obey all JILIOK rules and terms, including any future updates posted on the official site
• all details you provide are accurate, true, and up to date, and you will correct them as needed

1.1 Platform Usage Rights

JILIOK reserves the right to suspend, disable, or permanently close any account whenever we believe it is necessary, with or without prior notice. We may do so for any lawful reason, not limited to the situations listed below. This helps us keep the community safe and fair for everyone.

• breaking the platform rules or the spirit of fair play
• participating in fraud, using stolen or fake payment tools, or attempting any deceptive transactions
• opening more than one account as the same person or using another person's identity
• misusing the platform, showing rude behavior, or acting in a way that harms other players

2. Account Registration and Security

To create an account on JILIOK, you must provide true and complete details on the registration page, such as your legal name, a working email address, and a valid mobile number. Keep this information updated. Each person is limited to a single account. If we detect duplicate accounts, they may be closed and any bonuses or winnings may be forfeited.

2.1 Protecting Your Account

Keeping your account protected is your responsibility, not JILIOK's alone. We strongly encourage these security habits to help you stay safe:

• use a long, strong, and unique password, and update it now and then
• never share your username, password, or verification codes with anyone
• turn on two-factor authentication if it is available in your account settings
• report suspicious activity to our support team immediately

2.2 Account Verification

JILIOK has the right to verify your identity at any time. As part of our account security process, you may be asked to provide KYC (Know Your Customer) documents before any withdrawal is approved. Some of the documents we may request are:

• A valid, government-issued National ID or a passport that is still within its validity period.
• Proof of your current residential address, such as a recent utility bill or bank statement in your name.
• Proof that you own or control the payment method you used to fund your JILIOK account.

3. Deposits and Withdrawals

JILIOK accepts a number of payment options, including local e-wallets and direct bank transfers. All amounts are handled in Philippine pesos (₱), and the full list of available methods will always be shown inside the cashier before you make a transaction. The methods that appear may vary depending on your registered location and current availability.

3.1 Deposit Rules

• A minimum deposit amount applies to every deposit transaction. The exact amount is displayed in the cashier and may be adjusted from time to time based on current promotions and the payment method you choose.
• Deposits are generally reflected in your account almost right away. Some payment channels might take a bit longer, depending on the provider's processing schedule.
• JILIOK does not charge any deposit fee for completed transactions. However, your chosen bank or e-wallet provider may still impose its own service charge, so it is best to confirm with them first.
• For your safety, you may only use a payment method that is registered under your own name. Payments made using someone else's account or a third-party wallet are not allowed.

3.2 Withdrawal Rules

• Every withdrawal request has a minimum amount that must be met. The applicable minimum is always displayed in the cashier, and it may be updated periodically according to platform policies.
• Withdrawal requests are typically processed within 24 to 72 hours. The time it takes for the money to reach you will still depend on your selected payment method and the processing speed of your bank.
• Account verification must be completed before your first withdrawal. This is a one-time procedure designed to protect your identity and secure your funds.
• Generally, withdrawals must be made through the same payment method you used to deposit. If that method is no longer active, please contact our support team for assistance.

4. Bonuses and Promo Offers

JILIOK regularly offers a lineup of bonuses and promotional campaigns. Every promo follows its own set of conditions, and the active offers can change at any time. Please remember that this platform is for players who are 21 years old and above, and we always encourage responsible gaming.

4.1 Bonus Conditions

• Bonuses are offered only to qualified players. Your eligibility for a given promo may depend on factors such as account status, recent deposit activity, and the specific requirements listed on the promo page.
• Every bonus comes with its own wagering requirement. Before you accept any offer, be sure to read the playthrough conditions carefully so you understand how to use your bonus properly.
• All JILIOK bonuses come with a set validity period. Always check the expiry date and the full terms attached to the offer so you know how long you have to use it.
• Misusing a bonus, such as by opening multiple accounts to claim it more than once, can lead to account suspension or permanent closure on JILIOK.
• JILIOK reserves the right to change, adjust, or cancel any bonus at any time. Any decision on bonuses made by the platform is final and follows the latest user policies.

Section 4.2: Wagering Requirements

Before you can withdraw any winnings from a bonus, you must complete the wagering requirements stated in the promotion. For example, a 30x wagering requirement means you need to bet the total bonus amount thirty times. Make sure you understand these platform terms before you start playing.

Section 5: Gaming Rules

All games on the JILIOK platform are built to be fair and random. The platform uses a proven Random Number Generator (RNG) to ensure that every spin, card, or result is completely unpredictable and free from outside interference.

Prohibited Activities (Clause 5.1)

The following actions are strictly prohibited on JILIOK and may result in penalties, account limits, or even closure:

• Cheating, fraud, or any attempt to manipulate the outcome of a game or transaction.
• Using bots, automation software, or any third-party tools that interfere with normal gameplay or place bets automatically.
• opening more than one account as the same person or using another person's identity
• Accessing or using another person's JILIOK account without permission, or sharing your own credentials with others.
• Bonus abuse, which includes claiming promotions repeatedly, exploiting system loopholes, or using multiple accounts to get extra rewards.
• Money laundering or any activity that tries to disguise the origin of funds through the platform.

Section 6: Responsible Gaming

JILIOK promotes responsible gaming and firmly believes that all gaming should be purely for entertainment. The platform is open only to players aged 21 and above, and we encourage everyone to set time and money limits before they start playing. If you ever feel that your gaming habits are getting out of control, take a break and seek help.

Self-Exclusion and Limits (Clause 6.1)

You can set the following personal limits on your JILIOK account to help you manage your gaming habits:

• Daily, weekly, or monthly deposit limits. This lets you control how much money you can add to your JILIOK account within a specific period.
• Betting limits. Set a maximum amount you are willing to wager over a given time frame to keep your spending in check.
• Loss Limits
• Session time limits. Decide how long you can play in a single session, so you can take breaks and avoid losing track of time.
• Self-Exclusion: Taking a Break from Your Account

7. Privacy and Data Protection

At JILIOK, safeguarding your personal information is a top priority. For the full rundown, kindly refer to our Privacy Policy.

8. Dispute Resolution

If you have any dispute with JILIOK, please contact our customer support team first. We work hard to settle all issues fairly and in a timely manner.

9. Changes to These Terms

JILIOK reserves the right to change these terms and conditions at any time. Once updates are posted on this page, they become effective immediately. It is your responsibility to check this page regularly for any changes.

10. Contact Us

If you have any questions about these terms and conditions, please contact us through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24/7
• Phone: Customer Service Hotline